Security at PrinSoft Cloud
Your data security is our top priority. Enterprise-grade security across every layer of our platform.
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TLS 1.3
All data encrypted in transit
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Encrypted Backups
Daily automated backups
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99.9% Uptime
SLA-backed guarantee
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Audit Logging
Complete activity trails
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Infrastructure Security
- Hosted on enterprise-grade cloud infrastructure
- DDoS protection via Cloudflare
- Firewall rules restrict access to essential ports only
- Regular security patches and OS updates
- Isolated containers per customer instance
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Data Protection
- TLS 1.2/1.3 encryption for all data in transit
- Database credentials encrypted at rest
- Daily automated backups with 30-day retention
- Customer data isolated per instance
- Secure deletion on account termination
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Access Control
- Role-based access control (RBAC)
- Rate limiting on authentication endpoints
- Session management with secure cookies
- API key authentication with HMAC signatures
- Admin actions logged in audit trail
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Application Security
- Module vault scans uploaded code for dangerous patterns
- SHA-256 integrity verification on all stored modules
- CSRF protection on all forms
- Input validation and SQL injection prevention
- Security headers (HSTS, X-Frame-Options, CSP)
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Compliance
- POPIA (South Africa) compliant data handling
- GDPR-aligned privacy practices
- Data residency transparency
- Right to data export and deletion
- Regular security assessments
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Incident Response
- Automated monitoring and alerting
- 24/7 on-call engineering team
- Incident notification within 72 hours
- Post-incident reports for affected customers
- Regular disaster recovery testing
Data Residency
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Server Location
Our primary servers are located in secure data centers with physical security, redundant power, and network connectivity.
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Your Data
Each customer's data is isolated in separate databases. We never access your data without explicit permission.
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Data Portability
Export your data anytime via backups or API. No vendor lock-in — your data is always yours.
Report a Security Issue
If you discover a security vulnerability, please report it responsibly.
[email protected]